1. In case, request for cancellation of reservation is received :-
a) Clear 15 days or more days before - 20% will be deducted.
b) Between clear 7 days to 14 days before - 50% will be deducted.
c) Between clear 3 days to 6 days before - 75% will be deducted.
d) Less than 3 days - no refund.
2. Date of occupation not to be counted.
3. 'Partial cancellation' is not allowed.
4. Refund, if applicable will be processed online within 7 working days in the currency received at the time of booking.
5. No Show No refund.
What documents he will provide in case of disputes
a) Copy of email for booking
b) Booking confirmation report.
Point of contact in chargeback related cases
Manager, Berhampore Lodge Pvt. Ltd.
Contact No. : 03482 - 250500